How to Increase Reply Rate by Following Up with MailTracker

Suivi des emails
Sophie LACOMBE
-
April 17, 2025

TABLE DES MATIÈRES

We’ve all been there, you send out an email you’ve carefully written, with a clear message, a compelling subject line, and maybe even a touch of personalization.

And then… no reply.

It happens more often than you’d think. In fact, most cold emails don’t get many responses.

But it’s not always about the message itself. Often, what makes the difference is what happens after you send the email.

That’s where smart follow-ups come in, and that’s where many people miss out.

Done right, following up can significantly boost your chances of getting a response.

In this article, we’ll break down why reply rates are typically low, and how you can turn that around by using data-driven follow-ups with a tool like MailTracker.

TL;DR: Key Takeaways

  • Most cold emails don’t get many replies. The average reply rate is low because people forget to follow up or don’t know when to do it.
  • MailTracker helps increase 3x your reply rates by showing who opened your emails, when, and how often, automating follow-up reminders and responses, and more.
  • Smart follow-up strategies = higher response rates, better cold email open rates, and more engagement from your target audience.
track email opens and link clicks with mailtracker

Why Your Email Reply Rate Is Low?

Even the best emails can get buried.

Most people receive over 100 emails a day, so it’s no surprise that a cold email, no matter how well-written, can easily get lost, skimmed, or ignored.

Here are a few of the most common reasons emails don’t get replies:

  • Weak or unclear subject lines: If the subject doesn’t spark interest or feels generic, it may never get opened.
  • No follow-up: This is a big one. Many email threads end after the first message, even though the recipient may have just missed it or intended to reply later.

In other words, sending a single message and hoping for a reply isn’t enough. Consistent and strategic follow-ups are what make the difference.

The Power of the Follow-Up: What the Data Tells Us

If a cold email doesn’t get a response, that doesn’t always mean the message was off, it might just be about timing or follow-through.

In most cold email campaigns, the average reply rate is low simply because people forget to follow up. It’s one of the most effective strategies to increase reply rate, yet often overlooked.

Following up isn’t spam, it’s smart cold outreach.

Done right, follow-up emails can dramatically improve response rates, especially when they’re timely, relevant, and personalized.

Here’s what the data shows:

  • Sending just one follow-up email can increase your email response rate by up to 22%.
  • Sending 2–3 follow-ups, with different email subject lines or slight variations in your message, tends to get the best results.
  • A strong email subject line, combined with a clear CTA in the email body, gives recipients a reason to respond, especially when it highlights a pain point or clear value proposition.

Still, many people don’t follow up. Sometimes they worry about ending up in the spam folder, or they assume that fewer responses mean a lack of interest.

How to Use MailTracker to 3x Your Reply Rate

To increase response rates, you need more than hope, you need data, timing, and a clear follow-up system.

That’s where MailTracker comes in.

It’s more than just a tracking tool, it’s a full follow-up assistant that helps you improve email response rates and make every email outreach effort count.

Step 1: Send Your Email With Tracking Enabled

With MailTracker, every email sent is tracked automatically. You’ll see:

  • Whether it was opened
  • How many times it was opened
  • If the recipient re-opened the message days later

This data helps you tailor your follow-up emails.

For example, if someone opens your cold email five times without a reply, that’s a strong signal of interest and a perfect time to follow up with a personalized message and a clear CTA.

Step 2: Set a Follow-Up Reminder (Before You Even Hit Send)

Most cold email campaigns fail because people forget to follow up. MailTracker fixes that.

You can set a reminder like “Follow up in 2 days if there is no response” directly within your email.

Set a Follow-Up Reminder with mailtracker

The tool notifies you at the right time, so your message doesn’t get forgotten, maximizing the chances of a higher reply rate.

This is especially useful when targeting a customer segment, as it allows you to stay organized across your email list and keep outreach consistent.

Here’s a video showing you how to set a follow-up reminder with MailTracker:

Step 3: Automate Smart Responses

MailTracker helps manage replies and maintain engagement with features like:

  • Read Receipt: Automatically let recipients know their email was seen.
  • Reply Later Message: Send a short note to let them know you’ll follow up soon.

These small touches build trust when sending cold emails or trying to improve your average response rate in an email campaign.

Here's how to easily send a read receipts with MailTracker:

Step 4: Use Behavior Data to Personalize Your Follow-Up

Let’s say someone from your target audience opened your message six times but didn’t respond. 

That’s not a cold lead, that’s someone interested but possibly busy or unsure.

A follow-up email that references their behavior, “I noticed you had a chance to review my email. Would love your thoughts!”—feels natural and personal.

Mentioning a company name, job role, or a specific pain point can also boost engagement.

It shows you’re not just blasting messages, but actually paying attention. That’s what separates generic cold emailing from effective email marketing.

MailTracker’s insights help craft follow-up messages with better email subject lines, stronger email intro lines, and higher completion rates for conversations.

3x Your Reply Rate with MailTracker!

To truly increase your email reply rate, and get more responses from the right people, you need to follow up at the right time, with the right message, using real data.

MailTracker makes this easy. It gives you the insights to understand email open rates, personalize your outreach, and automate follow-ups.

Turn your emails into conversations. Get more replies. Grow your business.

Start using MailTracker today—it’s completely free and takes just 30 seconds to install.

track email opens and link clicks with mailtracker

FAQs

How can you increase response rates?

To increase response rates, focus on three things:

  1. Strong email subject lines that catch attention.
  2. A clear, personalized message with a defined value proposition.
  3. Consistent follow-ups based on engagement data. Tools like MailTracker help by automating follow-ups and giving real-time insights into opens and clicks.

How to increase your message response rate?

Start by sending emails to the right people—make sure your target group is well-defined. Use clear CTAs, easy-to-read fonts, and speak to a pain point they care about. Most importantly, follow up with personalized messages that reflect their interest level (e.g., if they opened your email multiple times).

What is the 30-30-50 rule for cold emails?

This guideline suggests that in a cold email:

  • 30% of success depends on targeting the right audience
  • 30% comes from writing a compelling, relevant message
  • 50% depends on follow-up efforts

This highlights the importance of sending emails to the right people and staying consistent with follow-up emails.

What is a good reply rate?

A good reply rate for cold outreach varies, but in general:

  • 10%–15% is the average for well-executed cold email campaigns
  • 20%+ is considered excellent
    Using tools like MailTracker and optimizing each part of your email (from subject line to email signature) can help push your numbers closer to the high reply rate benchmark.

Why do cold emails often get low response rates?

Reasons include:

  • Poor timing
  • Generic messages
  • Being flagged as spam
  • Not following up

Improving targeting, crafting clear messages, and automating smart follow-ups are key to turning a low response rate into a good one.

Does personalization really help in cold emailing?

Yes. Emails that include the recipient’s name, job role, or company name often perform better. When personalization is combined with behavior-based insights (like multiple opens), response rates increase even more.

What role does the subject line play in email marketing?

The subject line is the first thing recipients see—it determines whether your email gets opened or ignored. Using different subject lines, adding a sense of urgency, or referencing something relevant to the recipient can significantly improve the open rate and cold email reply rate.

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